48 honest answers about Mirorly.

No. Preparing a conversation involves nobody but you — nothing is sent, nobody is notified, and the person you are writing about never hears from us. The only part that involves other people is a feedback round, and that happens because you decide to send it.

No, and it will not. There is no language model anywhere in this product. The wording came from people and is checked against a fixed set of rules, so the same sentence always gets the same answer — which means you can disagree with it and move on. What it never supplies is the part only you know: the name, the date, the number, and what it cost. Those stay blank, because the product does not know them.

Forty-five situations, fifteen each for talking downward, upward and sideways. Each one comes worded three ways — the difference is the angle rather than the strength — and with three likely reactions prepared: they deny it, they bury you in explanation, or they go quiet. There is also a mode for writing about a whole person rather than one incident, which is what a year-end summary actually needs.

Open the catalogue

Use the blank page. You describe what happened, it picks the frame that fits the direction, and it checks the wording as you type. A catalogue will never cover everything and this one does not pretend to.

The place a conversation goes after you have had it: what you agreed and by when. A fortnight later it comes back on its own and asks whether anything changed — and one of the four answers it accepts is that you never had the conversation, because that is what usually happens. It needs an account, and an account comes with a subscription.

Not from the words, because they are yours — the product gives you a frame and you fill in what happened. Nothing is branded, nothing is sent from us, and there is no link for them to click. Preparing what you want to say is closer to writing notes before a difficult meeting than to sending somebody a form.

Mirorly is a personal practice, not a corporate ritual — the same status as seeing a therapist, working with an executive coach, or reading a leadership book. None of those create friction when the leader uses them solo, because they're not zero-sum: a leader doing the work makes the experience better for everyone around them. The asymmetry (you have the tool, your team doesn't) is actually the feature, not the bug — it's what keeps the feedback honest. A corporate 360 paid for by HR carries the implicit message "the company is grading you," and respondents perform accordingly. Mirorly out of your own pocket carries the opposite message: "I'm doing this for myself." That's the framing that earns real answers. Where the asymmetry could go wrong is in HOW you ask — "fill in my feedback tool" sounds performative; "I'm trying to see myself more clearly, would you help me?" doesn't. Mirorly provides a suggested intro message when you generate your share link, designed exactly for this.

Most often: you open the catalogue, find the situation that matches yours, pick the wording that sounds like you, and copy it out. That takes about three minutes and needs no account. With a subscription it does not end there — the conversation is kept with what you agreed, and a fortnight later it asks you whether anything changed. When you want the other direction, you answer a question set about yourself, send the same one to a few people, and read the two side by side.

The whole loop, step by step

No. Respondents click a link, fill out the questions, submit. No account, no login, no friction — friction kills response rates. They can optionally provide their email if they want to identify themselves; that's their call.

Your call, when you create the round. You decide whether responses are anonymous (responses aren't linked to a specific person on your end) or named (the respondent identifies themselves). Respondents see clearly which mode the round is in before they start answering.

For you, on the self-assessment side: fifteen minutes is enough to start, 30–60 if you want to go deep — your call. The template stays open across sessions, so going deep doesn't have to happen in one sitting. For respondents: under 15 minutes. We optimize hard for keeping respondent time low — the longer it takes, the more shallow the answers get.

Yes. You can run as many rounds as you want, on whatever cadence makes sense per relationship — an annual anchor with your full peer circle, a quarterly deep-dive on one specific skill, post-project retros with collaborators, semi-annual check-in with your boss. Each round is its own template instance with its own respondents.

Mirorly is built for considered, not constant. A natural rhythm for most users is one annual anchor (the broad scan, full peer circle), one deep-dive per quarter (focused on a single skill, same peers or a narrower group), plus one-shots when career moments demand them. The same peers shouldn't see a feedback request from you more than 1-2 times a year — if you're sending weekly, you're using it wrong, and you'll erode the trust that makes responses honest. The templates are grouped in the library by when to use them, not just what they're about, so the cadence is visible at the point of choice.

Yes. The dashboard shows results round by round, side-by-side comparison between any two rounds, and deltas across cycles. The change-over-time view is the one most generic survey tools don't do — and it's where compounding self-knowledge actually shows up.

Mirorly is single-user — it runs your feedback loop, on yourself. There is no team-management view. If what you're trying to do is run a feedback program for ten direct reports, this is not the right tool. If what you're trying to do is run your own development loop and occasionally invite your team to weigh in, this is exactly the right tool.

English only, for now. The product UI, every template, and the marketing site are all in English. We've considered other languages — Polish, German, Spanish are the obvious next ones — but localizing well means re-calibrating each template against research in that language, not just translating. That's a year-two task, once the English version proves itself with the first wave of users.

We research peer-reviewed sources on motivation, leadership, communication, growth, and feedback — universities, research institutes, organizations publishing in HR, management, leadership, and 360-feedback. AI drafts question candidates from that research; humans review every question for quality, sourcing, and phrasing before publication. AI is not used at runtime — the templates are static, curated once.

No, at least not in the first version. Templates are closed packs. You pick the one that fits your context, but you don't modify it. The point of curation is calibration; opening it up to free editing dilutes the value of the template. Custom questions are a longer-term consideration, not a first-version feature.

Maybe, eventually. The first version keeps templates closed to protect calibration. But the question comes up often enough to answer it directly: self-authored templates, and possibly a community marketplace where users publish templates they've calibrated themselves (with quality review baked in), are on the long-term consideration list. Trigger: once we've seen which contexts users wish the curated library covered. Not promised, not dated — on the table.

21, calibrated for different contexts. The Library page has the full list and what each one is for, with citations to the research the questions are grounded in.

The contexts where 360 feedback is actually most useful — quarterly check-in, post-project retrospective, before or after a promotion, peer-only rounds, upward feedback, before a 1:1, the first six months in a new manager role, and several variants calibrated specifically for first-time managers. The Library page lists every template as it goes live.

Two reasons. First, AI summarization flattens specifics — and the specifics are usually the actual signal in feedback. "Your team thinks you're a great communicator" is what AI tends to produce; "Maria said you cut her off twice in Tuesday's retro" is what you actually need to read. Second, AI runtime costs would push the price up substantially, and we would rather keep it where it is. The synthesis we do is statistical — averages, distributions, heatmaps, side-by-side comparisons — not narrative.

Three lengths of the same thing: $9 a week, $19 a month, or $190 a year, plus VAT or sales tax where it applies. Nothing is held back on the shorter ones — you are choosing how long you need it, not which features you get. Underneath all three, the tools at mirorly.com/free-tools cost nothing and need no account at all. What you pay for is that your work is kept: the conversation, what you agreed, whether anything changed — and the half that needs other people answering.

No, and the week is the reason we do not need one. Nine dollars for seven days is a trial you pay for — cheaper than the coffee you would think it over during, and it needs no trust from either of us, because there is nothing to claim back afterwards. On top of that you have 14 days from your first payment to withdraw and get everything charged returned, no reason required. That is the statutory right in the EU and UK; we give it to everyone on the same terms, and we do not ask anyone to sign it away in exchange for immediate access.

Why it's worth it — the honest case

No team plan, no per-seat pricing, no volume discount. Mirorly is single-user by design — one account per person, one subscription, owned by the person using it. If five people on your team want to use it, that is five separate subscriptions, each in their own name. Your employer can absolutely reimburse it and the receipt is invoiceable to a company; the account itself stays yours, and so does the data. The reason we don't sell seats: every time we've seen feedback tools wired into team rollouts, the development conversation gets contaminated by org politics. We'd rather keep this your loop.

All three prices are net. Local taxes are added at checkout based on your jurisdiction, handled by LemonSqueezy as our merchant of record. Customers in the EU, US, UK, AU, and most other jurisdictions will see local tax added at the final step of checkout.

Within 14 days of your first payment you can withdraw and get back everything you have been charged, for any reason or none. Go to Billing and cancel; inside that window the same screen issues the refund directly, without an email or a conversation, and the money usually reaches your card in two to three business days. After the window there is no routine refund for the current period — the weekly plan is the reason, since nine dollars for seven days is a trial you pay for. If something goes seriously wrong, write to us anyway and we will fix it and refund what is fair.

The refund terms in full

Maybe, eventually. Prices generally do over time. If we ever raise it, the pricing page will say so clearly — and we'll communicate the change well before it takes effect.

Whatever LemonSqueezy supports at checkout — major credit and debit cards, PayPal, and regional methods depending on your jurisdiction.

Yes — all three plans renew until you cancel: the week every week, the month every month, the year every year. We say so here, on the receipt and in the terms, and we will not prompt you to trade up to a longer one. Cancelling from Billing stops the next renewal and leaves your access running to the end of the period you have paid for.

Yes. Lemon Squeezy emails a tax-compliant invoice automatically after purchase, with any VAT or sales tax broken out separately. At checkout you can add a company name and tax ID if you are expensing this, and the invoice is then issued to that entity.

On Supabase (PostgreSQL), with regions chosen appropriate to your jurisdiction. The full processor list, regional details and security specifics are in the privacy policy. The principle: your data is yours. We don't sell it, share it, or use it to train models.

No. Mirorly is your account, paid for by you, with no organization-side dashboard or HR-level visibility. Your employer doesn't have access to your data unless you choose to share specific results manually — for example, taking a screenshot to send to your boss after a round.

We'll publish the exact retention window in the privacy policy at product open. The principle: your account stays accessible to you for a reasonable read-only period after cancellation, so you can revisit historical rounds, and after that the data is deleted. Reactivating during the read-only window restores everything.

In the unlikely event Mirorly closes: at least 30 days' direct notice, a refund for whatever part of your current period you have not used — whichever plan you are on — and a one-time export so you can take your answers with you. That is the one scenario where we commit to providing an export.

Not in the first version. If you need to share specific results outside Mirorly, screenshots work. We chose not to build export early because keeping the loop inside the product is part of how the comparison-over-time piece works. (The shutdown export described above is the exception, and only triggered if Mirorly itself closes.)

No. The link you send works regardless of how you identify yourself in the round. If you'd rather send a 360 round under just a first name — or a different display name in some contexts — that works.

Use the contact form — it goes to a person, not a ticket queue, and usually comes back the same day. For refund or account questions you do not need to write first: Billing handles both without a conversation.

Ask us directly

Only to keep things. The three writing tools — preparing a conversation, wording a request, answering a self-assessment — work with no account and store nothing, which is why you have to copy the text out before closing the tab. An account exists in order to remember, so signing up and subscribing are the same step; there is no free account to register for.

The tools that need no account

From Settings, at any time, including after a subscription has lapsed — somebody who has stopped paying still has to be able to close their account, ask for an export and leave. Deletion removes your rounds, your answers and your register.